How Are Wholesale Hair Colour's Prices So Good? and other FAQs
Frequently Asked Questions about Wholesale Hair Colour
How are Wholesale Hair Colours prices so low?
The hairdressing supply industry is mostly made up of either cash & carry shops or companies using sales reps. As with most online retailers, Wholesale Hair Colour's overheads are lower than these types of businesses, and these savings are passed on to the customer.
Can I get a Wholesale Hair Colour discount code?
Wholesale Hair Colour endeavor to offer the best price all of the time to everyone. With prices this good, it's difficult to offer big discounts without the company losing money! However, there are occasional sales promotions throughout the year (create an account to stay informed), and there is a loyalty discount available for regular customers. If you are looking to place a large order please contact us for a quantity discount.
Are the products genuine?
Yes. If you have any doubts please contact the manufacturer and ask them to confirm that the number on the barcode has been manufactured by them. If you're not happy for any reason goods can be returned to us for a full refund in accordance with our returns policy, so you can shop with confidence.
Can I get credit terms?
Wholesale Hair Colour do not offer credit. One of the ways we keep our prices low is by requiring payment at the time an order is dispatched.
When will my order be delivered?
If you live in mainland UK you can choose between 2 delivery options:
Express Delivery will be delivered to you the next working day if you place your order before 11:30am Monday to Friday. After this time it will be delivered to you in 1-2 working days.
Standard Delivery will be delivered to you in 2-5 days (usually 2).
Please note that Covid restrictions are putting an extra strain on the UK's delivery network. Most deliveries are arriving within the stated timescales, but there is a chance of a slight delay during the pandemic.
Outside the UK delivery times may vary, contact us for delivery times for your location.
How much does delivery cost?
Express Delivery is free for orders over £75 Ex. VAT or £4.49 for orders below this amount.
Standard Delivery is free for orders over £50 Ex. VAT or £2.79 for orders below this amount.
Can I make changes to my order?
If you notice a mistake please call on 03330110828. Orders are generally processed minutes after they are submitted, and once they have been dispatched it is unfortunately not possible to make changes.
Can I track my order?
Tracking details will be emailed to you when available. If you are concerned please contact us.
Do I need a trade card to order?
There is no need for a trade card, but please be aware that all products supplied are for use only by trained professionals.
How do I return unwanted items?
Contact Wholesale Hair Colour and we will provide a returns label for your items in accordance with our 30 day returns policy.