How Are Wholesale Hair Colour's Prices So Good? and other FAQs

Frequently Asked Questions about Wholesale Hair Colour

How are Wholesale Hair Colours' prices so low?

The hairdressing supply industry is mostly made up of either cash & carry shops or companies using sales reps. As with most online stores, Wholesale Hair Colour Supplies' overheads are lower than these types of businesses, and these savings are passed on to the customer.

Can I get a Wholesale Hair Colour discount code?

Wholesale Hair Colour Supplies endeavor to offer the best price all of the time to everyone. With prices this good, it's difficult to offer big discounts, but we are able to offer an 11% discount on orders containing over 40 items. There are occasional sales promotions throughout the year (create an account to stay informed), and there is a loyalty discount available for regular customers. If you are looking to place a large order please contact us for a quantity discount.

Are the products genuine?

Yes. If you have any doubts please contact the manufacturer and ask them to confirm that the number on the barcode has been manufactured by them. If you're not happy for any reason goods can be returned to us for a full refund in accordance with our returns policy, so you can shop with confidence.

Can I get credit terms?

Wholesale Hair Colour do not offer credit. One of the ways we keep our prices low is by requiring payment at the time an order is dispatched. We do accept Paypal and credit card payments, and these services may offer delayed payment terms.

When will my order be delivered?

If you live in mainland UK you can choose between 3 delivery options:

Economy Delivery is available for small orders weighing under 1kg, and will be delivered to you in 3-5 working days, with the courier usually being Evri.

Express Delivery will usually be sent using either Fedex or Parcelforce 24 hour delivery service, and will usually be delivered to you on the next working day if you place your order before 2:30pm Monday to Friday. After this time your parcel will be dispatched the following working day.

Priority Delivery will usually be sent with DHL, and will is likely to be delivered to you on the next working day if you place your order before 2:30pm Monday to Friday. After this time your parcel will be dispatched the following working day.

Please note that over 99% of our deliveries arrive on time, but occasionally due to circumstances out of our control (such as extreme weather or lack of access to the delivery address) delays can occur. If you have any concerns about your delivery please contact us.

How much does delivery cost?

Economy Delivery is £2.89+VAT for eligible orders.

Express Delivery is free for orders over £70+VAT or £4.99+VAT for orders below this amount.

Priority Delivery is free for orders over £125+VAT or £6.66+VAT for orders below this amount.

Can I make changes to my order?

If you notice a mistake please call on 0333 0110 828. Orders are generally processed minutes after they are submitted, and once they have been dispatched it is unfortunately not possible to make changes.

Can I track my order?

Tracking details will be emailed to you when available. If you are concerned please contact us.

Do I need a trade card to order?

There is no need for a trade card, but all products are provided on the basis that they are for use only by trained professionals, or under the supervison of a trained professional.

How do I return unwanted items?

Contact Wholesale Hair Colour to arrange a return in accordance with our 30 day returns policy.